Slideshare: 8 tips for online crisis management

Here is the slideshare I presented today at the Online Marketing Show on a subject dear to my heart: online reputation management.

Its focus is on crisis and is packed full of top tips to prevent brands getting themselves into a crisis and what to do if they find themselves in the thick of it. It also includes some great case-studies including Asda, BA, Primark, Urban Outfitters.

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Please let us know what you think. What other tips do you have for online crisis management?

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This entry was posted on Wednesday, June 29th, 2011 at 10:40 am by Adam and is filed under Online reputation management, Social Media, with tags Brands in social media, crisis management, online reputation, slideshare, Social Media. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.