Archive for August, 2010

How many people does it take to…decide Government policy?

Tuesday, August 10th, 2010
The crowdsourcing process in eight steps.

Image via Wikipedia

Is it just me or is everyone talking about crowdsourcing at the moment? Every meeting or event I go to, it comes up. Crowdsourcing advertising (see T-Mobile, Berocca, Hyundai etc.) has been around for a while, providing ad agencies and brands with a new way of showcasing a brand or product (whilst also helping them save some budget, I’m sure.) More and more companies going down the route of taking product suggestions and improvements from its core audience:  innocent ask customers for new recipe suggestions, PlayStation’s US blog has an ideas section, whilst Dell’s IdeaStorm is the tech poster child for actually implementing people’s ideas.

For brands, it makes perfect sense, and we’ll see more and more companies extend their involvement in crowdsourcing, either by giving trusted advocates a voice on their official social media estates or giving supportive influencers the tools to actually create their own content, not just be one of the stars of an existing idea.

For the public sector, crowdsourcing seems like a perfect fit. Everyone has an opinion on how the country or their local area should be run. Public opinion of politics and politicians is at a low ebb; how better to get the public engaged again than to open the clandestine corridors of power for people to suggest their own ideas?

The problem with any crowdsourcing tactic is that there has to be some guarantee that, if you ask people for their ideas, something is going to happen with them. When the coalition government asked for people’s thoughts on policies, they received 9,500 responses. The only thing was that nothing happened with them.

In modern politics, it seems that only good old-fashioned public outcry gets anything done. Just this weekend, the government was forced into an embarrassing climbdown over cancelling free milk for nurseries after the media took umbrage at the idea. On one hand, this kind of action is great – mass movements still have an effect; a unity of voice gets things done. But, the government is ultimately there to make tough decisions. What would happen if something like Proposition 8 in California was proposed over here? Would the inevitable Daily Mail/Daily Express/Daily Star campaigns influence things so far one way that all rational thought goes out of the window? How do you legislate for personal agendas monopolising the activity?

I guess we just shouldn’t ask for, or expect, too much actual involvement in the way things are done. Just as Dell wouldn’t let an amateur into one of its factories to play around with the expensive equipment, we should hope that the government will keep at least of some its policy making and activity behind closed doors.

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Tumblr’ing into the top spot?

Friday, August 6th, 2010

tumblr

With Facebook having just announced it recently hit the half billion user mark and with Twitter declaring this week that it received its 20 billionth tweet, it’s hard to comprehend that there may be another phenomenon biting at the heels of the giants of social media. Over recent years we have seen other contenders try, and fail, to reach the top spot – even Google can’t seem to be able to do it despite their continued attempts.

So when I heard the recent hype around microblogging site Tumblr, I wanted to check it out and see what all the fuss is about.

Founded by David Karp in 2007, Tumblr was created as a way for the average person to easily manage a blog without the complications inherent in a search engine-friendly application like WordPress. Think of your grandmother being able to start a blog and that gives you an idea.

To date Tumblr has about 6.6 million users and apparently 25,000 new people are signing up every day. Tumblr is clearly different to MySpace or Facebook – while the idea is the same (to connect to people with similar interests or background) the venue is far different. Described as the space “in between Twitter and Facebook” the site allows users to upload images, video, audio and quotes to their pages by emphasising the types of graphic content which can’t be reproduced on rival formats. Users can then follow others whose posts become visible in a live “stream”, these snippets can then be “liked” by clicking on a heart or “reblogged” to the users own followers. What sets this aside from its competitors is that the volume of followers is not given, in an attempt to boost the “community” feel of the site, which values commentary above simple links to outside sites.

images

My verdict?…well, our American friends across the pond are beginning to embrace it with open arms, with Newsweek and Rolling Stone both signing up to engage their readers in conversation. Will the UK be next to jump on the bandwagon? Tumblr’s figures are certainly impressive and there seems to be a growing momentum behind the website and despite the fact, in many ways, Tumblr does offer what Facebook and Twitter do, it does this in a very unique way. I’m watching this space!

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No jail for the jailbreakers

Tuesday, August 3rd, 2010

Having declared last week that it was not illegal to jailbreak iPhones the U.S. government effectively gave consumers the right to fiddle with their proprietary software, allowing them access to other providers or to use apps and music from sources other than Apple’s own iTunes Store. This all became possible thanks to the exemptions made to the Digital Millennium Copyright Act (DMCA.)

According to the Electronic Frontier Foundation (EFF,) a selfstyled civil liberties group defending consumers’ digital rights, more than a million iPhone owners are said to have jailbroken their handsets in the past few months. The EFF hails the DMCA exemptions as a landmark victory and a good percentage of iPhone users might agree with them.

Apple on the other hand has warned that although jailbreaking may not be frowned upon by the law of the land, it won’t take the matter so lightly. Not only will jailbreaking void the warranty, but there is a risk of bricking the handset, effectively turning it into an expensive door stop. However, according to a journalist friend of mine it can be easily restored to a non jailbroken state.

If you’re after my personal opinion,  I’m torn. On the one hand, I agree that Apple should be able to protect their IP with some legal recourse, however, emotionally I’m with the EFF (who remind me a bit of the Wolverines from mediocre 80s action flick Red Dawn) who believe a handset shouldn’t be locked down once you’ve purchased it. This battle will continue to rage. Choose your side carefully, maybe grow a mullet, wear khaki, buy an AK.

Let me know what you think about jailbreaking; a digital taboo, or your revolutionary right?

mmmmm the 80s

mmmmm the 80s

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